Charlotte Wi-Fi is committed to respecting Customer's privacy. As explained below, Customer's personally identifiable information will only be used in the context of customer's relationship with Charlotte Wi-Fi, including service and billing functions and informing Customer of products and services of potential interest.
On various Charlotte Wi-Fi web pages Customer can order services, make requests, and register to receive materials or support. The types of personal information collected at these pages are name, username, contact and billing information, transaction, and credit card information. Data collected online may also be combined with information provided during ownership registration of Charlotte Wi-Fi products and services. In order to tailor subsequent communications and continuously improve products and services, Charlotte Wi-Fi may ask Customer to voluntarily provide information regarding Customer's personal or professional interests, demographics, product experience, and contact information.
Charlotte Wi-Fi will not sell, rent, or lease Customer's personally identifiable information to others. Except as may be required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to a customer or others, Charlotte Wi-Fi will only share the personal data the Customer provided with business partners who are acting on Charlotte Wi-Fi 's behalf to complete the activities Customer requested. In that event, Charlotte Wi-Fi 's business partners will be governed by Charlotte Wi-Fi 's privacy policy with respect to the use of this data. Should a company not governed by Charlotte Wi-Fi 's privacy policy require Customer's personal information, Customer's permission will be initially obtained, unless seeking Customer's permission is inconsistent with legal guidelines or legal requirements. The use of any shared data will be governed by the company's respective privacy policy.
Charlotte Wi-Fi uses Customer's information to better understand customer needs and continuously improve the level of service provided. Specifically, Customer's information is used to help complete a transaction, to communicate back to Customer, to update Customer on service and benefits, and to personalize Charlotte Wi-Fi 's web site. Credit card numbers are used only for payment processing and are not utilized for other purposes.
From time to time, Charlotte Wi-Fi may use Customer's information to contact Customer for market research or to provide Customer with information thought to be of particular interest. At a minimum, Customer will have the opportunity to opt out of receiving such direct marketing or market research contact. Where applicable, Charlotte Wi-Fi will also follow local requirements such as allowing Customer to opt in before receiving an unsolicited contact.
Charlotte Wi-Fi strives to keep Customer's personally identifiable information accurate. Every effort is made to provide Customer with online access to Customer's registration data so that Customer may update or correct Customer's information at any time. Charlotte Wi-Fi is committed to ensuring the security of Customer's information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, appropriate procedures are in place to safeguard and secure the information collected online. Charlotte Wi-Fi uses encryption when collecting or transferring sensitive data such as credit card information.
Charlotte Wi-Fi may also collect certain non-personally identifiable information when Customer visits Charlotte Wi-Fi 's web-site. Charlotte Wi-Fi accomplishes this through the use of "cookies" or tracking mechanisms that collect this type of information. If Customer does not want this to happen or wants to know when it does happen, Customer's browser should be set to warn Customer or to block cookies (although blocking cookies may affect Customer's use of certain sites). In addition,
Charlotte Wi-Fi or others may use small bits of code called "one-pixel gifs" or "clear gifs" embedded in some web pages to make cookies more effective.
Charlotte Wi-Fi has put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information Charlotte Wi-Fi collects online. However, no transmission of data over the Internet is guaranteed to be completely secure. While Charlotte Wi-Fi strives to protect Customer's information, Charlotte Wi-Fi cannot guarantee or warrant the security of any information Customer transmits to
Charlotte Wi-Fi . Any such transmission is done at Customer's own risk. Neither people nor security systems are foolproof, and people can commit intentional crimes, make mistakes or fail to follow policies. Although Charlotte Wi-Fi takes certain precautions, Charlotte Wi-Fi does not guarantee security. Additionally, it may be possible for third parties to intercept or access transmissions or private communications unlawfully. Customer assumes the risk of any failure of security and agrees to do what Customer reasonably can to promote security.
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At the option of building management, programs can be implemented that will allow staff to earn rewards by introducing residents to Charlotte Wi-Fi.